With MediaBee's Website Maintenance Service, you can Focus on Your Business and Leave Website Maintenance to the Experts!
Running a successful business is your priority, and we understand that website maintenance can be time-consuming and challenging. That's why we're here to take the burden off your shoulders on periodic bases.
Is your GetWings website in need of regular updates, design changes, or user experience enhancements? You can confidently use this service.
As we approach your scheduled website maintenance appointment, we want to ensure that the process is as smooth and efficient as possible. To help us deliver the best results and minimize any potential delays, please take note of the following instructions and preparations before the appointment:
1. Backup Your Website:
Prior to the scheduled maintenance, please create a backup of your website's current state (especially do export your orders, forms, contacts, etc). This precautionary step ensures that your data remains safe in case any unexpected issues arise during the maintenance process.
2. List of Changes:
To expedite the maintenance process, it's helpful to have a comprehensive list of the changes you'd like us to implement. This list should include details such as text updates, new banners, layout adjustments, and any other design elements. Clear and specific instructions help our team understand your requirements accurately.
3. Provide Access Details:
Please ensure that you have the necessary login credentials and access details for your website's content management system (CMS). If required, we create a temporary account with the necessary permissions specifically for our team to perform the maintenance tasks.
4. Visual References:
If you have specific design preferences, examples, or reference materials (such as images, logos, colour codes, etc.), please have them ready. These visual references will help us align the new design with your brand's identity.
5. Downtime Expectation:
Depending on the nature of the maintenance, there might be a brief period of website downtime. Please be prepared for this possibility, and communicate any specific timing constraints if necessary.
6. Availability:
During the scheduled appointment, it would be beneficial to have someone available who can promptly respond to any questions or requests for clarifications from our team. This real-time communication ensures that the process remains efficient.
Based on our assessment of your task, we present you with two scheduling options:
Instant Booking:
If you're ready to secure a slot right away, book us instantly. By choosing this option, you block the earliest available time slot with us. We recommend selecting a slot that closely matches your initial estimates. Rest assured, even if our time estimate exceeds yours, we make every effort to complete the work within 24 hours of the scheduled time.
Discuss the Duration & Book:
Alternatively, you can choose to discuss the scope and duration of your task before confirming a time slot. This ensures that the estimated time aligns precisely with the scope of work. Once we've ironed out the details, we'll inform you of the estimated time, and then you can select a slot that suits the scope and your availability.
We appreciate your cooperation in following these preparations. By doing so, you contribute to a productive maintenance session that meets your expectations and aligns perfectly with your vision for the website. If the time you have ch
If you have any questions or concerns before the appointment, please don't hesitate to reach out. We're here to assist you in any way we can and look forward to providing you with an enhanced and refreshed webshop.