You can reach us through various contact methods and access helpful resources via our Website and Support Portal:
1. Live Chat: Visit this link on our website to chat with a live agent instantly during business hours.
2. Support Portal: Visit our 24/7 support portal for assistance. It includes a comprehensive Knowledge Base, the option to submit a support ticket with priority levels for technical and billing issues, and sections dedicated to General Information, Ideas and suggestions, Products & Solutions, and Explore Our Services
- Knowledge Base: Find answers to common questions and valuable information about our products and solutions in our Knowledgebase.
- Submit a Ticket: Need help with any concerns or queries, including technical or billing issues? Submit a ticket with your priority level for tailored assistance.
- General Information: Find general information about MediaBee
- Ideas & Suggestions: Share your feedback, ideas, and suggestions with us to help improve our services.
- Products and Solutions: Explore detailed information about our products and solutions, including links to the respective page on the website, user guides and documentation.
- Explore our Services: Discover a world of possibilities with MediaBee's diverse range of services.
3. WhatsApp: If you have an eCommerce-enabled site with us and need quick help, you can text us on Live Chat or on WhatsApp at +31 850 47 0850
4. Email: For any general and sales enquiries, you can email us at hello@mediabee.eu. If you're interested in collaboration or affiliate opportunities, you can contact us via email at admin@mediabee.eu or through this contact form.
5. Phone: +31 850 47 0850 is our contact number. At MediaBee, we utilize phone calls as a direct and effective means of communication for two primary purposes. Firstly, our phone lines are dedicated to addressing new sales queries and assisting entrepreneurs, organisations or businesses interested in our products or services. Our sales team is managing the incoming calls, and they are here to provide you with personalized information and guidance, helping you find the perfect solution to meet your specific needs.
Secondly, we may initiate phone calls when we believe that it's the most efficient way to provide you with more effective assistance. If we identify that your query or issue can be better resolved through a phone conversation, we'll reach out to you promptly.
Please note that this phone number is designated for voice calls and WhatsApp messages only, and we do not accept SMS messages at this number.
Rest assured, our commitment is to ensure that you receive the highest level of support and assistance, whether it's through our support portal, live chat, or phone calls, to meet your unique requirements. Feel free to choose the contact method or resource that suits your needs best, and we'll be here to assist you promptly. You can also explore dedicated sections within our Support Portal for specific information about our products and solutions, general information, and a platform to share your feedback, ideas and suggestions with us.