Knowledge Base

General

• Why does my browser say "Your connection is not secure" when I visit support.mediabee.eu?

Domains

• How long does it typically take for a domain to be fully connected with a website?

Emails

• What are the benefits of Double Opt-In Email Subscriptions?
• What is a Double Opt-In Subscription in newsletters and how does it work?

Web Hosting

• What should I do if my website gets suspended due to a missed payment?
• How much time is generally required for an SSL certificate to be fully activated and integrated with a GetWings website?
• Why is the product increase in the Growth Plus Plan mentioned as "+~500 /~1000 Products"? What does this mean for administrators using the plan?
• and 7 more ...

Websites

Funnels

• Why are features like Blog, Portfolio, and site headers unavailable in GetWings Funnels?

Mobile Apps

• The LMS plugin we use is WP Courseware where students buy and access their courses. Can they do the same through the app MediaBee creates?
• Besides publishing native apps on Android or Apple store, can MediaBee also build progressive web apps?
• Would the Mobile App work with the WooCommerce WhatsApp ordering system?
• and 13 more ...

Pricing & Payments

• Can MediaBee assist if our organization lacks the right payment facility to access services/products from a third-party company?
• Which currencies does MediaBee support for payment processing, considering its global presence?
• Our company/organization doesn't utilize credit cards. What alternative payment methods are available for us to make payments for the services/products required to manage our business/organization with MediaBee?

Sales Queries

• How does product/service with a one-time payment model work?

Support Queries

• Contacting MediaBee for Assistance: Scope of Complimentary and Billable Support
• High, Medium, or Low? How can I determine the priority level of an issue/query while making a support ticket?